We work with you to understand your team’s roles, demographics, and challenges then provide evidence-based, occupationally aligned programming that fits.

We work with your internal supports: HR, third party insurers, leadership, wellness champions to build a seamless support system that connects your resources with ours.

From providing support after a critical incident to long-term wellness planning, we advise and support your leaders with expert insight into mental health, performance, and team well-being.

Your organization is assigned a dedicated account manager and receives regular utilization reporting, trend analysis, and strategic check-ins to ensure continued success.

We help promote the program through workplace campaigns, event presence, and custom promotional materials, so your people know where to turn.

Flexible options to align with your organization’s unique needs, resources, and priorities. Whether adopting our full EFAP model or supplementing existing wellness services, we offer flexible, scalable, and transparent fee structures – ranging from per-member-per-month to flat-rate or pooled arrangements – so that every program is both sustainable and impactful.

Dalton Associates’ occupationally aware Care Management Team is the central “hub” of our First Responder mental health and wellness programming; a consistent partner to clients on their wellness journey from the first point of contact with the program, to the activation of services with regular check-ins and follow-up as agreed upon, until the client no longer requires or desires ongoing support.

The Care Manager will document the treatment plan in a Plan of Care, which is updated on an as-needed basis to reflect all the actions taken (e.g., making contact with other programs, connecting the client with a counsellor, scheduling assessments, etc.). This provides our clients with an opportunity to be actively engaged with the plan in place; tracking those services they are or have been engaged with during their time with the program.

Members who access the Program will have access to immediate, 24/7/365 telephonic crisis support through our Crisis Support Team. Our Crisis Support Team has experience supporting First Responders in distress, and have expertise in crisis de-escalation and risk management.

Masters-level mental health clinicians are available 8am through midnight, seven (7) days a week to support clients who are in distress and who are open to connect with a therapist at the time they’re connecting to the program.

Dalton Associates’ roster of mental health professionals have First Responder expertise and experience, and the competencies to provide mental health treatment and support for a variety of mental health challenges specific to First Responders.

Our team of Registered Psychologists and Psychological Associates have expertise and competency to assess and treat a wide range of clients struggling with diverse mental health challenges.

Inpatient (residential) and intensive outpatient day treatment services may be recommended for clients struggling with trauma, addictions, mood disorders, and concurrent challenges therein. 

Our team of Care Managers will work with our clients and their treatment providers prior to discharge from an intensive day treatment or residential treatment program to determine a comprehensive aftercare support plan to ensure our clients continue to progress towards their mental wellness goals.

Our organization has skills and experience in mapping the existing mental health and wellness services available within organizations, and with seamlessly integrating to eliminate duplication of service and ensure streamlined access to the most appropriate support options for our clients, whether internal or external to the Program.

To ensure clients have access to program and service information, mental health and wellness resources, and program contact pathways, Dalton Associates is able to customize an exclusive webpage/website specific to the needs of our partnering organization(s).

Dalton Associates offers a fully customizable Member Portal. Accessible through the Program website, the Member Portal is a fully secure online environment that is customized specifically for each partner organization. The Portal features self-assessment and progress measurement tools, the client’s individual plan of care, a secure environment in which to share documentation and other information between client and Care Manager, as well as exclusive and First Responder-specific mental health and wellness information and resources (e.g., courses, podcasts, blogs/vlogs, videos, apps, etc.).

Structured care plans for depression, anxiety, work-related stressors, trauma, grief, sleep, and more.

Compassionate, culturally, and occupationally attuned support to help employees and their families navigate the complex emotional impact of loss.

Onsite and virtual sessions facilitated by trained critical incident stress response clinicians designed to support organizations in the aftermath of traumatic events or through major organizational changes.

Engaging, evidence-based training sessions tailored for employees and leadership. Topics such as: Stress Management, Communication, Mental Health and Wellness, Workplace Skills, Lifestyle Changes, Leadership and Management Skills.

Streamlined assessments for diagnostic clarity, return-to-work planning, and WSIB documentation – aligned with your organization’s operational priorities and workflows.

Timely support for children, youth, and families impacted by autism spectrum disorder and other neurodevelopmental conditions. Services include diagnostic and psychoeducational assessments, applied behavioural analysis (ABA), day programs, group therapy, and more.